bingCATHERINE RENEE B. | Professional Caregiver in Goldston, NC | CareLinx
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CATHERINE RENEE B. has provided verified documentation of vaccination against COVID-19. More Info

CATHERINE RENEE B.

CATHERINE RENEE B.

Covid-19 Vaccinated

$17.00 / hr

Pittsboro, NC

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About CATHERINE RENEE

My name is Catherine, I'm 57yrs old. Being a caregiver early in life, and again later to my grandmother and my mother inspired my caregiver appreciation. My personal need for in home care in the recent past has re-awakened my desire to help others. I am dependable, respectful and trustworthy. I'm gentle natured and listen well. Communication is key, giving and receiving. My communication skills are high level which assists to alleviate the awkwardness of welcoming new caregivers to my new patients. I'm sound minded, have a sense of humor and able to multi-task while keeping my patients informed as I tenderly attend to their needs. I enthusiastically enjoy meeting with and talking to people I've not yet met.

Caregiving Services & Expertise

Services

  • Bathing
  • Dressing & Grooming
  • Medication Reminders
  • Meal Prep
  • Transportation
  • Companionship

Job Interests

  • Part Time
  • Short Term

Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

Skills & Expertise

  • ALS
  • Arthritis
  • COPD
  • Dementia
  • Depression
  • Home Health Care
  • Post Surgery Recovery
  • Skin Disorders
  • Stroke
  • Senior Care
  • Elder Care
  • Home Care

Languages

  • English

Experience & Education

Westhampton Beach Senior High School

Jan 1985 - Present
Westhampton Beach, NY
Jan 1985 - Present

Technical Service Representative

Aug 2018 - Mar 2021
Charter Communications
Handled customer inquiries, resolving issues swiftly, enhancing satisfaction and retention. Utilized CRM tools to track and manage customer interactions, ensuring accurate and timely follow-ups. Identified and addressed recurring issues, implementing solutions that reduced call volumes and improved first-call resolution rates.
Aug 2018 - Mar 2021

Operations Manager – Virtual/Remote Field Service and Dispatch Operations

Jan 2008 - Feb 2017
Cablevision Systems Corp
Resolved employee issues, with a focus on conflict resolution and fostering teamwork. Trained new and existing staff across departments, ensuring comprehensive skill development. Maintained communication with management to align department goals with company standards. Drove operational excellence through strategic coaching and conflict resolution, consistently meeting department goals and enhancing team productivity. Led the implementation of the IDD integration pilot program with three dispatcher trainees Voluntarily accepted early retirement, leaving a legacy of operational efficiency and growth.
Jan 2008 - Feb 2017

Supervisor – East End Walk-In’s, Billing and Collections and Dispatch Field Service Operations

Jan 1993 - Jan 2008
Cablevision Systems Corp
Supervised employee development and mentoring, guiding career growth. Cash Management of ALL CSR drawers, night deposit, daily reporting, reconcile daily, weekly, monthly etc cash, credit card management Directed daily, weekly, and monthly reporting, including quota management. Led multi-department operations, multiple locations, overseeing billing, collections, and dispatch. Managed performance evaluations, scheduling, and staff development for up to 21 employees. Mentored dispatchers and customer service representatives in career advancement, fostering a culture of continuous improvement. Guided field technicians, ensuring seamless coordination between dispatch and operations.
Jan 1993 - Jan 2008
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